Contact Support

Our applications engineers provide technical support for our products through an annual fee-based service. Contact your local Echelon office or distributor to buy the LonSupport service option that's best for you.

The Americas

English, Japanese

Echelon Corporation
Attn. Customer Support
550 Meridian Avenue
San Jose, CA 95126
Phone (toll-free): 800 258 4LON (258-4566)
Phone: 408 938 5200
Fax: 408 790 3801
lonsupport@echelon.com

Europe

English, German, French, Italian

Echelon UK

Suite 12
Building 6
Croxley Green Business Park
Hatters Lane
Watford
Hertfordshire WD18 8YH
United Kingdom
Phone: +44 (0)1923 430200
Fax: +44 (0)1923 430300
lonsupport@echelon.co.uk

Japan

Japanese

Echelon Japan
Holland Hills Mori Tower, 18F
5-11-2 Toranomon, Minato-ku
Tokyo 105-0001
Japan
Phone: 81 3 5733 3320
Fax: 81 3 5733 3321
lonsupport@echelon.co.jp

China

Chinese, English

Echelon Greater China
Rm. 1007-1008, IBM Tower
Pacific Century Place
2A Gong Ti Bei Lu
Chaoyang District
Beijing 100027, China
Phone: 86 10 6539 3750
Fax: 86 106539 3754
lonsupport@echelon.com.cn

Korea

Korean

Echelon Korea
#201, 27F
Korea World Trade Center
159, Samsung-dong, Kangnam.Ku
135-729 Seoul
Korea
Phone: 82 2 551 2783
Fax: 82 2 551 1483
support@echelon.co.kr

Other Regions

English

Phone:+1 408 938 5200
Fax:+1 408 328 3801
lonsupport@echelon.com